Delivery
At STICK2, we aim to dispatch all orders as quickly as possible. Please see our delivery options below.
| Service | Products | Courier | Timeframe | Cost |
| UK Mainland | Aerosols | DPD Next Day | 1 business day |
£5.99 (0–5kg) |
| UK Mainland | Non-Aerosols | DPD Next Day | 1 business day |
£5.99 (0–5kg) |
| UK Mainland | Non-Aerosols | Royal Mail Next Day | 1 business day | £5.99 |
|
Scottish Highlands |
Non-Aerosols | Royal Mail 48 | 2 business days | £5.99 |
| Northern Ireland | Non-Aerosols | Royal Mail | Delivery time shown at checkout | £5.99 |
| Scottish Highlands, Northern Ireland & Ireland |
Aerosols | Delivery unavailable | — | — |
| Free UK Delivery | Orders over £60 | Available at checkout | Standard delivery times apply | FREE |
Orders placed before 2:30pm (Monday to Friday) are usually dispatched the same working day. Orders placed after 2:30pm, at weekends or on bank holidays will be dispatched on the next working day. Free UK delivery is available on orders over £60, with eligible options shown automatically at checkout. Please note that aerosol products are shipped via DPD only and cannot be delivered to the Scottish Highlands, Northern Ireland or Ireland. If an aerosol order is placed for an unsupported address, we'll contact you to discuss your options or arrange a refund where necessary. While we always aim to meet our delivery estimates, delays can occasionally occur due to adverse weather, courier issues or other circumstances beyond our control. If you have any questions about delivery, please don't hesitate to get in touch.
Returns & Exchanges
We offer 30-day returns from the date you receive your order.
To be eligible for a return, items must be unused, in their original condition and original packaging. Clothing must be unworn and unwashed. Please note that free gifts and promotional items cannot be returned.
If you're returning an unwanted item, you'll be responsible for the return postage. If your item is faulty, damaged or incorrect, we'll cover the return shipping costs.
Once your return has been received and approved, your refund will be issued to your original payment method. Please allow up to 10 working days for your refund to be processed.
Exchanges are completed once your returned item has been received and approved. For the quickest service, we recommend placing a new order and requesting a refund for the original item instead.
If you've received a faulty, damaged or incorrect item, please contact us before returning it. We may ask for photographs to help us assess the issue and provide the quickest possible resolution.
To start a return or view our full returns policy, please visit our Returns Portal.